Our Accessibility Statement for Flowers New Malden
Ensuring Accessibility at Flowers New Malden
At Flowers New Malden, we believe that every customer in New Malden deserves a seamless and delightful online flower ordering experience. Our commitment to accessibility is central to our values. We strive to ensure that everyone, including people with disabilities, can access, understand, and interact with our website effortlessly. This accessibility statement reflects our dedication to inclusivity and our ongoing journey to make Flowers New Malden accessible to all.
WCAG 2.1 AA Compliance
Our website is designed and regularly updated to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are the recognised global standard for digital accessibility. By adhering to these principles, we work hard to make sure that our site is perceivable, operable, understandable, and robust for all users. This means our website supports users of various abilities, enabling all customers in New Malden to order Flowers New Malden online with confidence and comfort.
Screen Reader Compatibility
We understand that many customers may use assistive technologies such as screen readers to navigate the web. To ensure an accessible Flowers New Malden experience, we have built and tested our website to be compatible with popular screen reader technologies. Our site uses descriptive page titles, alt text for images, clear headings, and consistent navigation, enabling users who rely on screen readers to browse and order with ease.
High Contrast and Visual Accessibility
Visual accessibility is key to serving all customers. Flowers New Malden offers a high-contrast design, clear fonts, and distinct colour combinations. This enables customers with visual impairments, colour blindness, or sensitivity to better see and interact with all elements on our site. By eliminating unnecessary distractions and ensuring legibility, we help make ordering flowers online in New Malden a pleasant and accessible process for everyone.
Continuous Improvement and User Feedback
Accessibility is an ongoing commitment at Flowers New Malden. We regularly review our website and welcome feedback from users to identify and address any barriers. If you experience any difficulty accessing any part of our website or have suggestions to improve your experience, we strongly encourage you to contact us. Our team is committed to promptly investigating and resolving accessibility concerns so that all New Malden customers can enjoy the same level of service when ordering flowers online.
Contact Us for Accessibility Issues
Flowers New Malden is dedicated to providing accessible service to all. Should you encounter challenges related to accessibility or require assistance placing an order, please reach out to us through our available contact channels. We value your input and are committed to ensuring that everyone in New Malden can access, navigate, and order through Flowers New Malden with ease.
Conclusion
Accessibility is essential for an inclusive online community. At Flowers New Malden, we are devoted to breaking down barriers so that every customer can order flowers online, regardless of ability. Thank you for choosing Flowers New Malden, where beautiful blooms and accessible service are always in season.
