Modern Slavery Policy for Flowers New Malden

Modern Slavery Statement

At Flowers New Malden, we are dedicated to operating ethically and with integrity in all areas of our business. As a trusted florist serving the households and businesses of New Malden, we recognise our responsibility to help prevent modern slavery and human trafficking across our operations and supply chain. This statement is made in accordance with the Modern Slavery Act 2015 and outlines the steps we are taking to ensure modern slavery does not occur within our business or those of our suppliers.

Zero Tolerance Approach

We have a strict zero tolerance policy with regard to all forms of modern slavery, human trafficking, forced labour, and child labour. We expect the same high standards from all our contractors, suppliers, and other business partners. Any breach of this policy is considered a serious matter and may result in immediate termination of business relationships.

Supplier Due Diligence

Flowers New Malden is committed to ensuring transparency throughout our supply chain. We conduct thorough due diligence checks when selecting new suppliers and periodically review ongoing relationships. This includes inquiries about the supplier's own modern slavery policies, labour practices, and compliance with local and international laws. We require our suppliers to confirm that they do not engage in or support modern slavery or human trafficking in any part of their operations.

If suppliers are unable or unwilling to provide evidence of compliance or fail to meet our standards, we reserve the right to end those relationships and seek alternative sources. We continue to build strong, ethical partnerships based on shared values and mutual accountability.

Staff Training and Awareness

Our commitment to preventing modern slavery extends to all staff members. We provide regular training to ensure our team is knowledgeable about modern slavery risks, and know how to identify and respond to potential indicators of exploitation. Training programs are reviewed and updated annually to ensure best practice, and all new staff undergo induction training addressing our modern slavery policy and reporting procedures.

Reporting Channels

Flowers New Malden encourages a culture of openness where staff, suppliers, and customers feel able to report concerns related to modern slavery. We have clear internal channels for reporting suspicions, and concerns can be raised in confidence and without fear of retaliation. All reports are taken seriously, investigated promptly, and appropriate action is taken where necessary.

Annual Review and Continuous Improvement

This Modern Slavery Statement and our supporting policies are reviewed annually to ensure their effectiveness and to reflect any changes in legislation or best practice. We continually seek ways to strengthen our approach and address any emerging risks. Feedback from employees, suppliers, and customers informs our ongoing improvements to policies and procedures.

Our Responsibility to the New Malden Community

As a florist serving local households and businesses, we are proud to uphold values of trust, respect, and social responsibility. Our vigilance in preventing modern slavery is a reflection of our commitment to our community and our reputation as a conscientious local business. Flowers New Malden remains steadfast in our efforts to combat modern slavery and uphold the highest ethical standards across all of our activities.